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Tolar Systems has been serving the Abilene area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Texas County to Build Cyber Attack Recovery Plan: Why Businesses Should Do The Same

Cybersecurity is becoming a greater concern for organizations of all industries and sizes. Digital threats are prevalent and still on the rise, and one Texas county—Potter County—has made its latest commitment to build a cyber attack recovery plan in response. 

This effort to better handle potential cyber attacks is something all Texas counties and business leaders should be paying closer attention to, but what does a cyber attack recovery plan entail, and how can it protect your business?

What is a Cyber Attack Recovery Plan?

Cyber attacks are becoming increasingly common, especially in areas such as Houston, thanks in part to the fact that the city is home to over 122,000 businesses that store sensitive data. It’s not just Houston, either; ransomware attacks hit 22 towns throughout Texas in April, affecting state, county, and city government infrastructures.

For Potter County, who had no formal or documented response to the April cyber attack, the response to develop a more robust cyber attack recovery plan was urgent and nonelective. With the help of a professional IT service company, they are developing a comprehensive IT recovery schematic, alongside other security upgrades such as new firewalls, encryption technology, dual authentication standards, and more.

The Financial Risks of Cybersecurity Breaches

Business owners are starting to pay more attention to the kind of cyber attacks that rocked Texas in April, and for good reason. There are significant detriments and downtime associated with cyber attacks that can cause costly damage to businesses.

Ransomware and phishing are two of the biggest culprits for modern cyber crime, with 85% of all businesses experiencing some kind of phishing or social engineering attack in 2019 alone. In Texas, cities like Fort Worth can see as many as 15,000 security threats a day. Not all of these will play out to become a full security crisis, but the risk is still too great for many businesses to afford.

For one, there is the cost of the breach itself, including associated downtime and damage cleanup. Then there is also reputational damage and loss of customer loyalty to consider, which is a common side effect for businesses who aren’t prepared to handle cyber crime. On average, the total cost of a data breach is about $3.92 million.

There may also be legal ramifications for a data breach, especially if your business was found to not be following data protection regulations. Data breach lawsuits can also cause financial damage. The largest of these settlements saw Equifax Inc. paying up to $700 million.

Given the exorbitant costs associated with data breaches, it’s clear that many businesses simply can’t afford not to protect their systems. In fact, 60% of small businesses that have experienced a data breach will close within 6 months of the crisis. For that reason, business owners and decision-makers must weigh the risks and consider investing in more robust cybersecurity services.

The Need for Cybersecurity Planning

The costs of the cyber assault in Texas last April is unknown. Public reports of damages have not been released yet. However, many businesses are getting the message loud and clear: cybersecurity planning is essential if they want to save costs and avoid losing private data. Here are some of the steps a cybersecurity plan should include:

  • A full inventory of all IT systems and the types of data they collect. This inventory should list what kind of information the systems store, who can access it, what controls prevent unauthorized access, and more. 
  • With the answers to the above questions, a Managed Service Provider can help you determine how data should be handled and protected, what cybersecurity services you should implement for greater security, and which compliance regulations or laws your business must adhere to. 
  • The development of a security policy that covers who and under what circumstances someone can access data. Determine network policies as well, implement password protections, and ensure that protected information can only be accessed by authorized individuals. 
  • Develop a layered security architecture. Implement two-factor authentication, anonymizers, and other methods that ensure maximum protection of data. 
  • Backup your data. Your data should be backed up in the event that it is stolen or lost. Then you can have copies to fall back on and still have access to. 
  • Prepare for the unexpected. Make a plan for how your business will respond in the event of a data breach or IT disaster. Make procedures as part of a disaster recovery plan to ensure you are prepared for the worst.

The April attack on Texas IT systems is not likely to be the last major cybersecurity threat that the state or county sees. For that reason, it’s up to business owners and decision-makers to ensure they’re not caught in the next wave of assaults.

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5 Common Traits Among Top Texas Managed IT Service Providers

With cyber crime becoming more and more prevalent every day, and Houston being ranked the #2 most vulnerable city to cyber attacks, Texas-based businesses are beginning to take precautions to prevent costly data breaches. 

Many businesses, while they may not have the budget to hire an in-house team of IT professionals, understand that break/fix IT support and generic IT solutions simply aren’t sufficient to protect against cyber crime. Instead, they are turning to a Managed Service Provider for more comprehensive IT support that still fits within their budgets.

But with several options for Managed Service Providers across Texas, which provider should you choose? How do you know which one is best for your unique business needs?

To answer that, we’re taking a closer look at five common traits amongst the top managed IT service providers in Texas, and what makes them shine above the rest:

1. They're cybersecurity focused.

Cybersecurity should be at the top of every business leader’s list of priorities when it comes to IT, especially since the average cost of a cyber attack is estimated at $3.92 million. There is an increase in both phishing attacks (25% in one year) and ransomware (nearly 75% in one year), making unsecured IT networks and systems increasingly dangerous. A single breach is so dangerous, in fact, that 60% of small businesses that suffer one will close within 6 months of it happening.

The best Managed Service Providers in Texas understand the risks of an unsecured network and lacking cybersecurity. They can help your business build solutions suited to your size and set-up, with the right network protection, secure data storage options, and cybersecurity law compliance measures in place. Furthermore, they offer 24/7 system monitoring, so that even if a threat does come your way, it’s detected and patched immediately.

2. They develop a strategy and align it with business goals.

There is no one-size-fits-all approach to your IT. Too many IT companies are offering generic solutions to all businesses, regardless of their industry, or are simply offering break/fix support that doesn’t prevent downtime or security risks. Instead, your IT provider should be offering customized services that are strategized according to your business goals. 

The best Managed Service Providers will consult with you regularly regarding how they can align your IT with your business plans and projections. They understand that without optimizing your IT according to your specific needs, your IT can hinder your growth. They work with you to scale your infrastructure and plan for growth, and they can offer solutions such as cloud storage, hosting options, and more to fit your growing needs

3. They provide clear budgeting and a roadmap for upgrades and updates.

On average, companies spend 3.28% of all of their revenue on IT. Many companies are afraid to invest too much in IT, after decades of overspending in the wrong direction. If you’re similarly concerned about where your IT budget goes, then choosing an MSP with a clear monthly fee and transparent cost strategies is important.

Rather than working with a project-based IT company who often overcharges after servicing an IT issue, working with a top MSP means knowing the cost of their service beforehand. Managed Service Providers come at a monthly fee that is as low as one salaried employee, making it a transparent and cost-effective IT option for many businesses. 

Additionally, the best IT service providers do not only provide reactive services, but also proactive plans to improve your systems, minimize downtime, and reduce IT issues so that your costs go down. They will be clear about when you'll need upgrades and updates and how much they'll cost. They'll only offer the software and hardware your business actually needs, meaning that you only spend where it is most beneficial to your business. 

4. They answer support tickets quickly.

Most businesses can’t afford to tolerate long periods of downtime while waiting for their IT service providers to respond. The longer a period of downtime, the more money you lose. A single minute of IT downtime can cost as much as $5,600, which equates to $300,000 per hour. The longer you have to wait for IT support, the more money it costs.

The best MSPs use support ticket systems that allow you and your team to signal how serious an issue is. As such, they can respond immediately to IT emergencies and prioritize businesses who are experiencing downtime, offering remote or onsite support as needed. They also should have 24/7 support desks, so that no matter when an IT emergency arises, you can get the support you need.

5. They mitigate risks so your business is always up and running.

With 24/7 system monitoring and consistent strategizing, a great MSP will make sure that risks are mitigated and your business is protected from downtime, data breaches, and other interruptions. This saves you time and money. The best MSPs make your systems more efficient as they analyze risk assessment data and find ways to improve your infrastructure.

Choosing the Best Texas Managed Service Provider

If you want to make sure you’re getting the best of the best, do your research and don’t be afraid to ask your local MSPs how they work. If they don’t meet the standards above, then you need to find someone who does.

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Gov. Greg Abbott Warns Texans about Increase in Cyberattacks from Iran

Amidst heightened tensions between the U.S. and Iran, Gov. Greg Abbott has warned Texan businesses to be “particularly vigilant” to attacks from cyberterrorists based in the West Asian region.

The official governmental warnings follow a rapid increase in attempted attacks on businesses in both the private and public sectors. Abbot revealed that the Texas Department of Information Resources (DIR) and FBI statistics show that up to 10,000 attempted attacks from Iran are recorded per minute while there is worryingly no sign of that figure falling.

Why Has There Been an Increase in Attempted Cyberattacks?

Tensions between the U.S. and Iran have resulted in a large cyberthreat against state agency networks for a number of years. However, the recent spike in attempted infections and cyberattacks can be attributed to Iran’s direct response to the air strike order that killed the country's top general, Qasem Suleimani, on January 3.

The former Iranian Major General was killed in Baghdad, Iraq, following an order from President Trump, leading the West Asian nation to threaten retaliation. The Persian state shot down Ukrainian passenger plane Flight 752 just days later on January 8, killing all 176 people on board. Meanwhile, the cyberwar has seen the nation’s hackers target their crosshairs on businesses across the state agency networks.

Iran’s sophisticated military operations and cyberattackers are prepared to strike back, with tensions bubbling across the Persian state. The nation’s government has declared the U.S. as its chief target, additionally breaking free from the nuclear weapons agreement to state on January 5 that it will no longer adhere to the terms of the deal.

The backlash has occurred with immediate impact, forcing governmental figures like Abbott to respond by advising businesses to take even greater care regarding cybersecurity and the health of their IT systems.

Texan Businesses on Red Alert for Cyber Threats from Iran

While the threats are affecting organizations coast-to-coast, Abbott has confirmed that Texans need to take extra care over their digital communications, stressing a need for top-notch cybersecurity hygiene at all times. 

Speaking at a Domestic Terrorism Task Force meeting just days after the Suleimani air strike, Abbott announced: “This is something that everybody in the state of Texas needs to be concerned, prepared and be able to address. It’s very important that everybody be particularly vigilant about what may happen out of Iran.”

The warnings for Texan businesses come following a major cyberattack in August 2019, which saw nearly two dozen Texas cities crippled by the digital fallout. With the FBI investigation of pro-Iranian cyberattack showing that a significant percentage of the 10,000 attempted attacks per minute are hitting Texan companies, the demands for extra vigilance are greater than in any other state.

Cyberattacks from the region are, unsurprisingly given the volume of attempted attacks, varied and can cover everything from ransomware and spyware to file corruption and DDoS attacks. In sum, attacks to gain and record private information from government operations have been detected as a major concern in Texas and the country as a whole.

Businesses that fall victim to Iran-based cyberattacks may be forced to pay ransoms while the time and expense of rebuilding IT networks and infrastructure could be particularly damaging to Texas businesses. In addition to these potentially devastating impacts—not only financially but also in regards to political tensions and strategies—businesses face the prospect of knowing the spell of heightened attacks is likely to be sustained for several years.

When coupled with the fact that cybercriminals are using more advanced malware, viruses, and infections than ever before, the gravity of the situation can no longer be ignored.

Businesses Urged to Take Immediate Action

As a direct result of growing cyberthreats, from Iran and closer to home, American organizations must now invest in more sophisticated systems to achieve a comprehensive and robust approach to cybersecurity. It also needs an ongoing commitment to stay protected against the 10,000 attacks per minute while also providing the long-term stability that could be necessary in politically charged times.

Businesses can start the process with simple steps, like setting stronger passwords and using data encryption. However, the advanced nature of the Iran cyberattacks (as well as cyberthreat in general) means that far greater preventions are required. Teaming up with a reliable managed IT service provider is the ultimate solution.

Experts at Tolar Systems can provide everything from a cybersecurity audit to implementing improved infrastructure that’s supported by 24/7 monitoring. Tolar Systems is dedicated to providing the comprehensive cybersecurity you need to protect against even the most sophisticated threats. 

For more information on how Tolar Systems can help your Texas business stay protected, contact us today.

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How to Enroll in Texas's State-Mandated Cybersecurity Training

Cybersecurity has become a hot topic of conversation in recent years, particularly in the business world, resulting in various legislation amendments requiring companies to take greater responsibility over data protection and digital assets.

Enrolling in the state-mandated cybersecurity training program is the best way for businesses in Texas to meet their obligations. Here’s all you need to know about the process, from who needs the course to how you can gain access to it:

What Is the State-Mandated Cybersecurity Course?

The state-mandated cybersecurity course is a program that is designed to ensure that the appropriate employees throughout the state of Texas are ready to satisfy the cybersecurity requirements set by the Texas Department of Information Resources (DIR) in relation to the HB 3834 state law.

Having come into effect on June 14, 2019, the House Bill 3834 of the 86th Texas Legislature states that workers must undergo ongoing training in relation to cybersecurity to raise awareness of the latest threats and increase capabilities on how to prevent, identify, and respond to various dangers. Training must be completed at least annually.

The state-mandated security course offers theoretical and practical training, providing a solid platform of knowledge to help your business stay one step ahead of the cybercriminals. 

Who Has to Comply with HB 3834?

HB 3834 and the subsequent need to complete state-mandated cybersecurity programs in Texas are aimed primarily at local government employees and elected officials. These are people who have access to local government computer systems and databases either on the business premises or through remote connections.

While all employees need to complete individual training, the Texas Administrative Code (TAC) relies on commissioners courts and associated government businesses to enroll their county staff as a whole rather than take individual or office-level applications. All existing workers in the appropriate fields of expertise have until June 14, 2020, to complete their first annual training course. They will then be required to complete the course every 12 months following.

The TAC-certified training course is handled digitally, meaning it’s necessary for all employees within the organization to have email addresses for content delivery. Given the nature of cybersecurity, there shouldn’t be any compatibility issues for anyone that is required to meet the compliance regulations. 

Why It's Important to Make Sure You Comply

The state-mandated cybersecurity course may feel like an additional responsibility, but it brings many benefits for organizations as well as their clients. Individuals can act with confidence, increasing their productivity while simultaneously reducing the risk of compromising private information. It also ensures the quickest responses should a data breach occur.

A deadline has been put in place by the DIR for good reason, and those that fail to comply will naturally face repercussions. Financial penalties are the first consequence, and this can be followed by restrictions on the organization’s field of work. Given that the training is relatively simple, neglecting the issue would be unwise.

Furthermore, the cost of a data breach could be even more financially damaging than non-compliance fines. The data held by government officials and those with access to private information is of huge importance. In today’s climate, breaches could result in losses surpassing the million-dollar mark. When added to the negative impact on the company’s reputation, the need to get cybersecurity right is evident. 

TAC-certified training offers companies a solution to help them become more cybersecurity-savvy and reduce the risk of a costly breach. While it is mandatory, it is also highly beneficial for the protection of your company and its reputation. Now is the time to complete the course before the June 14 deadline arrives.

How to Enroll in the TAC-Certified Course with Tolar Systems

If your business requires or could benefit from TAC-certified cybersecurity training, it’s vital that you team up with the right team of experts to ensure you get the resources you need. Our team of dedicated managed IT professionals can take you through all of the key stages, including;

  • Commissioners court approvals,
  • Enrolment form registration and completion,
  • Enrolment template submissions.

The TAC-certified cybersecurity course will put your business on the right track to tighter security and greater protection. Tolar Systems offers the certified course as part of our Managed Services Packages. Our services also include 24/7 monitoring of digital vulnerabilities and ongoing IT infrastructure maintenance, which is the perfect combination  to remain compliant with government-mandated regulations while also putting your business in the best position to defend against malicious threats.

To find out more about how to enroll in the TAC Cybersecurity Training course and take the first steps towards improved cybersecurity, contact us today.

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5 Signs Your Current IT Provider Isn't Cutting It

5 Signs Your Current IT Provider Isn't Cutting It

Voted the start-up capital of the US, Texas is one of the best places to be an entrepreneur. It’s no wonder that thousands of businesses thrive each year in a state with the self-proclaimed Texan title of ‘Best Business Environment’. 

In our bustling business hub, though, competition has never been so fierce, and now more than ever, efficient and secure technology is key for your future business success. If your IT specialist isn’t providing you with the best support and IT strategy, you could see your business fall behind in the sprint to success.

Here are five ways for you to know whether your current IT provider is taking your business to the next level or simply holding you back.

1. Your “IT Guy” or Department is Overwhelmed

Your dedicated IT specialist or department may be overwhelmed with trying to manage all the infrastructure of a growing business. As a business and add more complexity, from security to storage, one person cannot possibly manage all of your day-to-day business needs while still preventing data breaches, security threats, and potential downtime-causing issues.

As a business owner, it can also be overwhelming for you to consider upgrading to a full IT team for your developing business, with all the associated costs that more people provide. That’s why many Texas businesses in this situation opt to outsource their IT to a Managed Service Provider, or MSP. With Managed IT services you can outsource your IT for as little as one employee salary, and gain a stack of trained IT experts to manage your systems, the team’s IT literacy, and also foresee any upcoming errors or security threats. You can stay in budget and move all your concerns onto a team of established IT professionals.

2. You Don’t Have a Cybersecurity Plan In Place

If you do only have one overworked IT specialist or small team, it is nearly impossible for them to manage daily operations and foresee future threats. Yet, this has never been so important in Texas, with as many as 23 Texan government agencies recently being forced to go offline in August 2019 due to a targeted cyber attack. 

The most common threat to today’s business owner is ransomware, where your systems are locked and a singular message asking for money will appear on your network system. Ransomware is on the rise, with as much as a 365% increase in business ransomware attacks seen between 2018 and 2019.

Turning to an MSP who provides cybersecurity for Texas business can reduce the risk associated with having one in-house specialist. By monitoring systems 24/7, they can see incoming threats or identify and fix unpatched systems before any data breaches take place.

3. Your Business Is Growing And Your IT Can’t Keep Up

Is your business growing, but your IT stagnating? It can be frustrating as a business owner to see your business expand, while your IT specialist is unable to keep up with increasing storage, systems and security needs. With an ever-increasing team, you will also need to ensure they have all the PCs, printers, phones, and IT support they need, without unplanned system downtime reducing productivity. 

Your IT specialist might not have time to fire-fight IT issues, expand your infrastructure, and train your team on technology. Managed IT Services by Tolar Systems have long-term plans that include training users on systems all while expanding your infrastructure. You can enjoy your business expansion without worrying about keeping up with technology.

4. You Spend Too Much Time Fixing Frequent IT Issues

As a business owner in Texas, you know that to perform even the most basic business operations, functioning technology is key. But technology problems are the burden of most burgeoning businesses, and if you have one (or no) IT specialists, you may have a problem. If you have to face the inevitable and hire an IT expert, it can wreak havoc with your budgets, whereas outsourcing Managed IT Services for the same price from the outset can reduce the time associated with those frequent IT issues.

5. Your IT Strategy Doesn’t Match Your Business Goals

Do you find that you have ambitions to grow your business, but there’s no coherent IT strategy in place to grow your infrastructure? Your Texas business deserves access to its own IT strategists to help you develop your own tailored infrastructure strategy, and lay the groundwork right at the initial stage of growth, so your company can keep up. If you’re far along, they can also help put a plan together so you can get on the right track.

Hiring an IT specialist won’t fix the problem either, as most in-house experts will be more preoccupied with the daily grind of PC, printer and phone problems than the strategy of your IT infrastructure.

At Tolar Systems, we can create an IT strategy that’s right for you and that will see your business through all stages of growth. If you spot any of these signs, contact us today for a free consultation to find out what we can do for you and your business.

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Top Five Tech Gifts for Christmas 2019

For the last few years we’ve published a list of best tech gifts for Christmas season giving. In time for Christmas 2019, we have a whole new list with the best gifts and gadgets for the tech lovers in your life. Get the list on today’s blog.

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November 30 is National Computer Security Day - Are You Prepared?

National Computer Security Day falls on November 30th each year. An observance that was first started in 1988, Computer Security Day serves as a reminder to organizations and users around the world that their devices contain no shortage of valuable information, and therefore need to be protected. As such, we’ll go over a few best practices that will help you to lock down your devices, preserving your business and personal data.

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Why Hackers Mess with Texas – And What You Can Do About It

Back in August, we shared on the blog about a ransomware attack that took out several local, state and federal agencies in Texas and resulted in the activation of the State Security Operations Center. This was the latest in a long and expensive history or cyberattacks that have targeted organizations in Texas. In today’s blog, we thought it might be worthwhile to talk about why Texas is such a popular target for cyber criminals.

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It Isn’t Too Late to Upgrade to Windows 10… But It Soon Will Be!

Moving away from Windows 7 is becoming more crucial every day. Learn why on our blog.

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Tolar Cloud: The Case for Private Cloud

If your organization is considering a move to the cloud but needs more security and control than the public cloud can offer, a private cloud for your organization may be the answer. In today's blog, we make the case for private cloud and introduce Tolar Cloud, our private cloud offering.

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Microsoft 365 and Office 365 – Are They the Same?

Those paying attention to how Microsoft brands its products may have noticed that in recent months, discussions centered around Microsoft’s office productivity apps have used two names to describe these applications: Microsoft Office 365, and Microsoft 365.

These might seem at first glance to be interchangeable terms, but are they really? We explore this terminology change on today’s blog.

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What is Disaster Recovery as a Service?

At Tolar Systems, we prioritize security. We offer solutions like Complete Security  and Complete Care with one singular focus: to protect your business and its assets. In most cases, the asset we are focused on is your business’ data. Failure to protect your data can have several devastating results for your business.

Disaster Recovery as a Service (DRaaS) takes the guesswork out of disaster recovery and we offer it as part of our Complete Care managed IT services. DRaaS applies risk management best practices to come up with a workable strategy that will combine some of the best hardware, software, and technical proficiency in one completely managed service.

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Tolar Systems Selected as Finalist for SherWeb Highest Partner Engagement Award

Abilene-based IT Managed Services Provider Recognized for Cloud Business Growth

(Abilene, Texas) Tolar Systems, a managed IT services provider based in Abilene, Texas, has been selected as one of four finalists for the Highest Partner Engagement category in SherWeb’s first-ever Partner Awards.

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Cybersecurity Challenges Hit Texas State Government

Cybersecurity is a growing challenge for public sector organizations of all sizes, from small regional and local governments, to state agencies and the Federal government itself. Here in Texas we were recently reminded of this fact due to a ransomware attack that hit our state government on August 16. The attack impacted several state governmental agencies and at least one critical infrastructure Supervisory Control and Data Acquisition, or SCADA, system.

Learn more about this attack and what it means for local and regional governments across Texas on today’s blog.

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Why Today's Mobile Security is Identity Driven

Mobile devices have changed the face of cybersecurity. Where once, businesses could protect their data simply by ensuring that their company networks were secure within the organization's four walls, now with the advent of cloud applications and mobile solutions, there are a whole host of other ways that security can be compromised. That’s why Identity Driven Security has become the name of the game when it comes to protecting your business data and networks.

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IT for Financial Services

Bringing reliable IT products and management to businesses in the financial sector. 

Finance is the epitome of a data-driven industry. As a result, information technology is an integral part of modern-day financial services. In order to keep up with the rapidly-shifting financial services industry, businesses that work in finance need reliable information systems and comprehensive IT support. 

Learn more on today's blog.

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Local Government Cyber Security Part II: Developing a Cyber Security Response for Local and Regional Governments

local government cyber security

In last week’s blog "Cyber Security Risk: a Growing Concern for Local and Regional Government," we discussed the challenges local and regional governments are facing when it comes to cyber security. It’s a challenge that public sector organizations are facing on a daily if not hourly basis.

But what can small cities and counties do to mitigate their risk? At Tolar Systems, we’ve developed a three-pronged approach that can help. Learn more on today’s blog.

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Cybersecurity Risk: A Growing Concern for Local and Regional Governments - Part I

What’s the biggest challenge local and regional governments and municipalities face when it comes to IT? Increasingly, it’s cybersecurity, which has become a daily challenge for small governments across the United States.

Learn more about the cybersecurity challenges that small local and regional governments are facing on today’s blog.

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What is Business Continuity and Why Should It Be Part of Your Business Strategy

Recently we posted about the importance of disaster recovery to your business. A closely related topic is also equally important to your business: Business Continuity.

Business continuity takes disaster recovery even further. It’s not just about restoring systems, it’s about restoring your organization’s business processes and operations so that you can get back to work with minimal disruption. Learn more on today’s blog.

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Public, Private and Hybrid Clouds – Which is Right for Your Business?

When businesses are considering a move to the cloud, one of the most important questions they need to consider is “which version of the cloud is right for our business?” The cloud is a blanket term encompassing multiple types of infrastructure, platform, hardware and software as a service applications. The three main categories, however, are public, private and hybrid clouds.

In today’s blog we’ll discuss these three types of clouds to help you determine which type of cloud might be the best fit for your business.

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