If you’re looking to delegate your IT to a managed services provider or MSP, you'll typically need to sign a managed services agreement to outline the services the company you’ve chosen will provide and to set mutual expectations. For most businesses outsourcing with an MSP for the first time, there can be questions about what’s normally included in one of these agreements and what the components of the agreement mean.
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An IT managed services provider delivers solutions to business owners who need high quality IT support but can’t or choose not to invest in dedicated IT staff and equipment to manage and maintain their technology. It’s a smart option that helps businesses stay competitive with their IT infrastructure without excessive investment.
Many small business owners believe that choosing to only hire an IT technician when something breaks – what we in the industry call “Break/Fix” services – is more budget friendly than working with an IT managed services provider. In fact, a recent survey by CompTIA found that only 30% of businesses use any kind of managed services to maintain their IT.
When it comes to strategies for growing your business, hiring an IT managed services firm might not be the first thing to come to mind. More typically, companies outsource their technology needs to an IT managed services firm because they lack the resources to manage the technology in house, or they are experiencing some technical difficulties that need to be resolved.
As a Managed Services Provider or MSP, we are frequently asked a lot of questions about managed services. Some of the questions we are most frequently asked include, “what are managed services,” “how does managed services work,” and “what are the benefits of managed services to my business?”
When it comes to IT services for small businesses, if you’re a small business owner, you already know that dealing with your IT can be a headache. Most small businesses rely heavily on their technology to do business, yet they do not know how to get the most out of the investments they’ve made.
As a managed services provider, one of the biggest questions we get asked is, “what are managed services?” The second most common question is, “I’m a small business owner and that sounds expensive. Why should I care about managed services?”
Sipco is a five-person family office in Abilene, Texas that provides financial management services to several entities. One of these is the Shelton Family Foundation, an Abilene-based non-profit organization that provides grants to eligible institutions. The foundation’s main aim is to provide assistance that improves the quality of life in Abilene and the surrounding areas. The Shelton Family Foundation's emphasis is on programs that meet basic human needs.
Welcome back to our series on IT support options. Last week we compared managed services against the break/fix model of IT consulting services. This time, we’ll compare managed services to hiring your own in-house IT staff.
Welcome to the first installment in our blog series about IT support options for small to medium businesses.
When most business owners think about IT support, they think about calling for help when something breaks. After all, when you’re having problems, you just want to get things working again. You might not be thinking any further ahead than: “I just need my email to work! I have customers waiting!”
IT managed services is one of the fastest growing areas of IT consulting. Once limited to large companies, small and medium size businesses such as CPA’s, attorneys and medical offices are discovering the benefits of outsourcing their information technology support and maintenance to an IT managed services provider.
We blogged previously about some of the advantages of outsourcing your information technology services: more manageable and predictable costs, less downtime and greater productivity, more secure systems with fewer distractions from your core business, better physical environment for your IT systems, and more.