Like all businesses, we've learned our share of lessons. We were recently asked what some of our toughest lessons in business have been. We are always learning, but here are two decisions that we think have made the biggest difference in our growth and ability to serve our customers.
Tolar Systems Blog
At Tolar Systems, we know that our clients don't just choose us for the quality of solutions and technology that we provide. They also choose us for the customer experience.
That's why we're excited to welcome Farrah Meadows to our team as our new Help Desk / Service Manager.
At Tolar Systems, our core values are the guiding principles that determine how we do business. More importantly, they guide our relationships with our customers, community, employees and partners. But what do those values really mean to customers? What can you expect when working with Tolar Systems?
We recently surveyed our clients and were pleased to find that most Tolar Systems' customers are very satisfied with the technical support they receive from us. We also learned that some of our clients have questions about how best to communicate with our help desk to get fast and efficient support.
“How to get support more quickly” is actually one of the most common questions users have about working with a help desk for technical support – whether that’s in-house or outsourced technical support. That’s why we wanted to offer these tips for getting the best technical support from any help desk department.