Public sector organizations have a reputation of being slow to adapt to change, but most public sector insiders know that this is no longer true, if it ever was.
In fact, the business challenges facing the public sector are not so different from those facing private companies. Technology has changed what constituents expect from their governments. Public sector organizations struggle to respond, just as private sector companies do. Yet, although technology has created new expectations, it can also help public sector organizations rise to the challenge.