If you’re looking to delegate your IT to a managed services provider or MSP, you'll typically need to sign a managed services agreement to outline the services the company you’ve chosen will provide and to set mutual expectations. For most businesses outsourcing with an MSP for the first time, there can be questions about what’s normally included in one of these agreements and what the components of the agreement mean.
Tolar Systems Blog
As a Managed Services Provider or MSP, we are frequently asked a lot of questions about managed services. Some of the questions we are most frequently asked include, “what are managed services,” “how does managed services work,” and “what are the benefits of managed services to my business?”
As a managed services provider, one of the biggest questions we get asked is, “what are managed services?” The second most common question is, “I’m a small business owner and that sounds expensive. Why should I care about managed services?”
Sipco is a five-person family office in Abilene, Texas that provides financial management services to several entities. One of these is the Shelton Family Foundation, an Abilene-based non-profit organization that provides grants to eligible institutions. The foundation’s main aim is to provide assistance that improves the quality of life in Abilene and the surrounding areas. The Shelton Family Foundation's emphasis is on programs that meet basic human needs.
Welcome to the first installment in our blog series about IT support options for small to medium businesses.
When most business owners think about IT support, they think about calling for help when something breaks. After all, when you’re having problems, you just want to get things working again. You might not be thinking any further ahead than: “I just need my email to work! I have customers waiting!”
We blogged previously about some of the advantages of outsourcing your information technology services: more manageable and predictable costs, less downtime and greater productivity, more secure systems with fewer distractions from your core business, better physical environment for your IT systems, and more.
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