HJC Farms

Reactive IT in a Growth-Focused Business

Before partnering with Tolar, HJC Farms worked with a local IT provider who handled day-to-day support but lacked a forward-looking approach.

The result was a pattern of reactive issues:

• Infrastructure limitations surfaced after they became a problem
• Server capacity and system performance lagged behind demand
• Technology decisions were made in response to issues, not in anticipation of growth
• Systems were fragmented, limiting visibility and efficiency

For a company actively working toward aggressive growth, this created risk. Technology was not acting as a foundation for scaling—it was becoming a constraint.

According to the client:

“We were hearing things like, ‘you’re running out of space’ or ‘your systems can’t keep up.’ It wasn’t planned—it was reactive.”

– Marco Giron, VP of HR & Safety

Aligning Technology to the Business

HJC Farms made the decision to move to Tolar with a different expectation: Technology should support where the business is going—not react to where it’s been.

This Meant:

• Investing at a higher level to support long-term outcomes
• Moving from basic support to a consulting-led relationship
• Aligning systems, data, and infrastructure with the company’s growth plans

The goal was not just better IT — it was better execution of the business itself.

What Tolar Did Differently

Tolar approached the relationship as a strategic partner, not just a support provider.

Instead of waiting for issues, Tolar focused on:

• Proactive planning aligned to business growth
• Consolidating systems into a unified environment
• Improving how data is accessed and used across the company
• Supporting workflows between field operations and the office
• Engaging directly in how the business operates—not just the technology behind it

This reflects Tolar’s core approach: guiding businesses to success through the implementation of tailored technology.

From Delayed Information → Immediate Access

Previously, retrieving historical data or project information often required multiple people and significant time.

Now, information is centralized and accessible across the organization.

This shift has enabled:

• Faster decision-making
• Reduced duplication of work
• Greater confidence in operational data

“What used to take weeks is now done in moments. We’re not guessing anymore.”

— Marco Giron

From Field Delays → Real-Time Communication

Before, field teams often had to:

• Return to the office
• Wait to submit paperwork
• Delay communication until the end of the week

Now, workflows are digital and immediate.:

• Field teams submit information in real time
• Office teams can respond the same day
• Issues are addressed while work is still in progress

For a construction company, this directly impacts productivity and job continuity.

“We’re not waiting until the end of the week. We can respond the same day and keep work moving.”

— Marco Giron

From Reactive Spending → Planned Investment

Under the previous provider, infrastructure needs often surfaced late, creating urgency and unplanned costs.

With Tolar, technology is planned:

• Upgrades are anticipated, not reactive
• Investments are aligned with growth
• Leadership has visibility into what’s coming

This shift provides stability and supports long-term decision-making.

“We knew well in advance what needed to happen. There haven’t been surprises.”

— Marco Giron

From Limited Insight → Better Business Decisions

With centralized systems and improved access to data, HJC Farms is operating with stronger visibility.

They can now:

• Retrieve historical job data quickly
• Use better information when planning work
• Move faster when evaluating opportunities

Technology is no longer just supporting operations—it’s contributing to how the business competes.

“We’re able to use better information and move faster. That helps us be more competitive.”

— Marco Giron

A Different Kind of IT Partner

One of the biggest differences for HJC Farms has been how Tolar engages.

The previous experience was transactional—focused on fixing issues.

Tolar operates differently:

• Brings recommendations proactively
• Provides education on what’s coming next
• Engages in business processes, not just systems

This approach aligns technology with the company’s long-term direction, not just its current needs.

“Tolar brings things to us that we’re not even thinking about.”

— Marco Giron

High-Touch Support Without Feeling Like a Large Provider

Tolar delivers a level of responsiveness and support that feels personal and embedded.

Despite supporting many clients, the experience remains high-touch. HJC Farms interacts with a consistent team that understands their business, creating continuity and trust.

“The speed at which you respond feels like we’re one of just a few clients.”

— Marco Giron

HJC Farms now operates with a technology strategy aligned to its growth goals.

• Systems support the pace of the business
• Data is accessible and usable
• Communication flows between field and office
• Technology decisions are planned, not reactive

Most importantly, technology now supports execution instead of slowing it down.

Final Thought

When asked what he would say to another construction company:

“If you’re looking for an IT provider, or need a better one, call Tolar. It’s only going to make you better.”

— Marco Giron