Texas’s Award-Winning IT Support Experts
Tolar Systems is a leading provider of IT services across central and west Texas. We’re conveniently located in downtown Abilene, with a service area that spans from the Big Country, West Texas and the Hill Country. If you’re in need of IT services anywhere between Odessa and Midland to Dallas/Fort Worth and south to Austin, Tolar Systems would love to help you.
Tolar Systems has provided IT Support services such as technical helpdesk support, computer support, and IT consulting to small and medium-sized businesses in Texas since 1999. We provide affordable enterprise-level IT practices and solutions to small and medium sized business. Our signature service package, called Complete Care, delivers the experience and infrastructure you need to eliminate IT issues before they cause expensive downtime, so you can operate more efficiently and profitably.
Tolar Systems’ Core Values
People First
We believe that a company is only as good as its people and their wellbeing. Stellar output comes only with conscious and caring input.
Follow the Golden Rule
We deliver the kind of service we want to receive. Period.
Integrity
We tell the truth, always. In hard situations we do the right thing, not the easy thing.
Passion
We care deeply. We fight to help clients go further, do better, and create new possibilities.
Generosity
Our team members are empowered to be generous to clients, coworkers and in all aspects of their lives.
Proactive
We focus on driving future results, not just solving current problems. Prevention is better than any cure.
Tolar Systems’ Complete Care delivers:
Preventative Care
Prevent data loss and other business technology disasters before they happen
24/7 Maintenance
Round the clock remote & on-site server repair and support at a flat monthly rate
Live Help Desk Support
Fast and reliable IT solutions provided 24x7x365 for your business users
Cities and counties we serve include:
- The city of Abilene
- Taylor, Jones and Callahan counties.
- Lamesa, Ackerly, Gail, Snyder, Hermleigh, and Stamford,
- Breckenridge, Decatur, Jacksboro, Graham, and Haskell
- Sweetwater, Big Spring, Midland, Odessa, Colorado City and Stanton
- Dallas, Fort Worth, Cisco, Eastland, and Ranger
- Granbury, Stephenville, Comanche, and Brownwood,
- San Angelo, Llano, Brady, and Marble Falls
- Waco, Killeen, Hillsboro, West, Woodway, Robinson, and Menard
- Austin, Round Rock, Georgetown, and Pflugerville
Hi, I’m Lance Tolar, founder and CEO of Tolar Systems.
I believe that good teams are created by generous leaders. I believe that generous leaders are those with a heart set on serving. This is the attitude that Tolar Systems brings to the services and solutions we deliver.
At Tolar Systems, we pair experienced consultants with solid dependable products so we can take care of the people and partners on our team.
We strive to create a work environment in which excellence, learning, growth, and character flourish. To do this, we hire people who are self-motivators, proficient in their work, and desire to be part of a team. We don’t just measure our business conduct by our core values, but we hold each other to them in all areas of life. They motivate our interactions. They energize us to deliver consistent solutions to our clients.
Technology can sometimes be very disconnected from how a business operates. Our goal is to change that. So we take a personal consulting approach, helping people define critical questions so that we can find the correct answers. We offer our clients the best solutions but we don’t sell you more than you need. I think that is the best way to treat people in business and in life.
Thank you for considering Tolar Systems as your provider.
Lance Tolar
Meet Our Team
Phillip Poarch
President
“I like to say that I’m a businessperson who happens to also be a technology nerd. I believe my background in HR combined with my fifteen years of IT experience helps me bring the perfect mix of people, processes, and technology to our operations. I love helping businesses grow and achieve their potential by matching the right technology to their business needs.”
Amanda Garcia
Project Manager
As Project Manager, Amanda manages all of our client installations and projects. She also acts as VCIO to a segment of our clients. In general, she makes sure that details are completed correctly and in a timely manner when it comes to our clients’ needs.
denison helm
technical manager
Denison is our Help Desk Technical Manager and Level II Technician. He works with clients remotely when they call in to the help desk with issues they are experiencing. He also assists with some on-site visits for new installations of computers and network servers.
amy bailey
Service manager
Our Service Manager, Amy Bailey, has a hand in nearly every stage of our operations at Tolar Systems. As part of her role, Amy manages the technicians, makes sure boards and tasks are running smoothly, and ensures our team provides top-notch customer service to our clients. She’s always here when our technicians need assistance, help, or just a listening ear.
suzanne ramos
accounting assistant
If you’ve ever called in to Tolar Systems to inquire about an invoice, you might have had the opportunity to speak with Suzanne Ramos, our Accounting Assistant. Suzanne’s role at Tolar Systems involves managing our Invoicing, Collections, Accounts Payable, Accounts Receivable, Payroll, and Purchasing/Returns processes.
jim cone
level iii senior technician
As a Level III Senior Technician, Jim is our server and application guru. He makes things work correctly when most can’t. Jim gets involved as an escalation point for help desk issues, and he’s a great asset to our team.
john clift
Accountant
Education: B.B.S in Business Administration, M.B.A
Hobbies: Watching sports, playing golf, discovering new music, investing, NFTs, and crypto.
What do you like most about IT?: “The thing I like most about IT is the way it has transformed our way of communication. The advancements in IT have given us a greater ability to innovate and communicate. I believe that these advancements give everybody an opportunity to succeed and do what they want with their life.”
chris shihadeh
tier 3 support engineer
Education: Microsoft Certified: identity and Access Administrator Associate
What do you like about IT?: “Solving Problems”
caroline st. John
technical alignment manager
Education: BBA in Information Systems with a minor in IT
Hobbies: I enjoy cooking and baking with the ingredients that I grow in my garden.
What do you like most about IT?: “Constant learning”
brendan popeandy crawford
level I help desk technician
Education: “High School Diploma and 6+ years of experience in the IT industry.”
Hobbies: I come from a background in IT with both my father and grandfather in the IT field. I also enjoy video games and board games to pass the time.
What I love about IT: “I love the constant changes and the need to never stop learning.”
mike ross
centralized services engineer
Education: “M.S. (IT), B.Tech (IT) plus seven years of experience in IT”
Hobbies: “Learning new technologies, reading and sometimes cooking”
What I love about IT: “The IT industry is fast-paced and ever-changing which allows me, as an IT professional, to explore new technologies, find innovative solutions to problems, and exercise their creative problem-solving skills.”
spence southall
implementation specialist, technical alignment manager, robotic process automation designer, and engineer
Education: Masters Degree in Physical Therapy (7 years in Healthcare Personnel and Operations Management)
Hobbies: I live in Clyde with my beautiful wife and our 2 daughters and my hobbies include building furniture, golf, and archery.
What do you like most about IT? “The almost limitless possibilities for technology to perform our daily, mundane tasks so that we can get back to interacting with people instead of computers.”
andy crawford
installation technician
Education: I have a Bachelor’s in Ministry, but my professional background has been in sales.
Hobbies: “I enjoy movies, books, video games, and spending time with my wife.”
What I love about IT: “I enjoy seeing something new every day and the challenges that can bring.”
Kacie Taylor
Marketing Specialist
Education: BA in History with a minor in Communication from Texas A&M University (Gig ’em, Ags)
Hobbies: I’m what you would call an extroverted extrovert. I receive my energy from people, and I have built an amazing community over the years, so I enjoy spending time with my people, and I am always down to meet someone new! You can learn so much just from stepping out of your comfort zone and listening to a new perspective. I also love fitness and health (physical and mental), and I strive to learn and grow every day.
What do you like most about IT? “I like that it is constantly changing and developing.”
Jimmy Guerrero
Help Desk LEvel II Technician
Education: High School Diploma 20 plus years in the IT field
Hobbies: I have three kids and seven grandchildren, so you can say that I love ‘family time.’ Some of my grandchildren play sports, so we are usually on a field or at a gym cheering them on. The grandsons love to play Xbox, so you can also find us huddled by the TV playing together.
What do you like most about IT?: “With how fast IT evolves, it feels like I learn something new every day. When I was a kid, my father worked for Texas Instruments, and he would bring home a laptop, which was the size of a microwave oven. I thought that was the neatest thing that I had ever seen. Fast forward to today where we have tablets the size of a book with processing power that could replace a normal desktop computer.”
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