Why Quality IT is Essential for Small Businesses

two computers for quality IT support

There are many factors that go into successfully starting your own small business; first and foremost is wise financial investment. There are many ways you can be frugal and make do from the beginning, but in order to support further growth, quality IT support is absolutely necessary.

This can be achieved by supplementing your own IT department by investing in additional support from a Managed Service Provider (MSP) or allowing them to manage all your IT operations to save on the cost of hiring in-house staff.

No matter how you support your IT, quality technology solutions can make or break your businesses. Here are some reasons why your tech support matters.

Proactive Protection

Money is often tight when running a small business, so you may be hesitant to spend money on your IT. But paying for reliable IT support is far less expensive than shelling out the exorbitant costs of data loss and extended downtime. If you take the time to proactively protect your systems in the initial stages of your business, it will not only save money long term, but your business will have the IT stability necessary for future growth. 

A Managed Service Provider can protect your business from cyber threats that can be devastating to your company. An estimated 60% of small and medium businesses that are hacked fail within six months, proving that cybersecurity should be a nonnegotiable priority.

Cost Reliability

As demands increase, you might find yourself struggling to balance generated profit with your expenditure. Small businesses and startups may face fluctuating revenue and profit margins as they build and grow. Investing in managed IT support gives you high-quality services at a guaranteed monthly fee, taking the unreliability out of IT costs.

Instead of a break/fix IT provider showing up in an emergency with an excessively high quote to fix your systems, your MSP will work to prevent problems from occurring in the first place while giving you efficient, skilled support should something go wrong.

If you’re looking at growing your IT team, keep in mind that when you work with a Managed Service Provider, you gain access to a whole team of professionals for the cost of around one salaried employee, and without the overhead costs of office space, insurance, and other benefits. You also have access to specialized assistance should you come across advanced problems that your current IT staff can’t fix alone.

Rather than spend your money on disaster recovery, by considering your options and consulting with a managed IT company, you can save yourself energy and money by utilizing proactive monitoring services, backup, and protection.

Reliable Service for Your Customers

Any small business that is in the process of expanding strives to strengthen its trust with customers. But slowdowns due to malfunctions, technical delays, or server failure will affect your budding reputation.

A managed IT provider can proactively help your business function with as little interruption as possible by constantly monitoring for potential threats or network slowdowns.

You can be confident that your technology is up to date and that you have the best advanced safety and productivity features for your business. This will not only allow you to focus on other responsibilities, but will boost your credibility as you meet customers’ needs with reliable service.

Expert Advice & Solutions

A managed IT department becomes not only your repair team for emergencies, but your trusted business partner who can help strengthen your business by strategizing and leveraging your IT for efficiency and growth.

As your IT partner gets to know the ins and outs of your company, they can help you find scalable solutions that will encourage your company’s success and to make room for steady growth. From helping you choose hardware and software solutions that best suit your needs and budget to putting backups and remote work solutions in place, a skilled MSP can be pivotal in your success and growth.

Benefits of a Managed Service Provider

By working with an experienced MSP, you can trade your business IT concerns for reliable, personalized solutions with ultimate peace of mind knowing that a trusted team has your back. You receive customized care, expert advice and solutions, and efficient support when you need it.

As a trusted Abilene Managed Service Provider, Tolar Systems serves small businesses by providing them the IT support and solutions that help them succeed. We’re always excited to see our clients thrive and grow; when you succeed, we do too.